U.S. Postal Service recognized and celebrated 24 Postal Customer Councils

On August 9, 2016, the U.S. Postal Service recognized and celebrated 24 Postal Customer Councils (PCCs) at its Headquarters in Washington, DC.

There are more than 150 active PCCs across the country, comprised of local postal employees and business leaders who meet regularly to strengthen the working relationship between mailers, the Postal Service, and their mutual customers.

The PCC program is a valuable resource for business mailers, large and small.  Local PCCs serve as an open channel for USPS-to-business communication, providing information and best practices for achieving cost-effective and profitable mailing, education and training, as well as solving local challenges.  Through regular meetings, educational programs, mailer clinics, and seminars, PCC members learn about the latest postal products and services that may help them grow their business.


Local PCCs offer the following benefits:

Knowledge – Gain knowledge about postal products, services, and tools to improve mail quality, as well as earn a professional certificate

Innovative Ideas – Learn about promotions and incentives that raise awareness of innovative mail uses

Expert Advice – Hear about how to integrate and expand your marketing through the mail

New Sources – Find new sources for acquiring mailing lists

Networking – Network with other mailers, business mail service providers, and USPS executives and hear first-hand from others about how they use mail to be more efficient and profitable, as well as face the same challenges you face

Best Practices – Leverage best practices to improve mailing effectiveness, efficiency, and profitability



 Back row (left to right):  John Torrez, Tim Costello, Allen Aven, Marc Robin, David Guiney, Raymond Joseph, Craig Miner, Momo Madiah, Robert Clark,  Jim Holland, Betsy Shortell, Debra Visco, David Martin, Jim Herrmann, Stephen Hart, Steve Chaus, Jay Elliott, Jason Hirschvogel, Jeff Drake, Michael Lombardi, Michael LePree, Dee Carter

Front row (left to right):  Yulonda Francis-Love, Wai Chow, Cheryl Oltman, Rebecca Brummitt, Judy Antisdel, Cathy Rupard, Le Gretta Ross-Rawlins, Linda Kennedy, Mike Allison, Art Gerckens, Kim Waltz