2021
- Seamless Acceptance (PDF 4.4 – MB)
- Preparing for the Future of Business (PDF – 1.7 MB)
- Status Check – What’s going on with the USPS (PDF – 865 kb)
2020
- Political Mail &and Maryland Voters (PDF – 2.9 MB)
2019
- Leadership Strategies, Part 2 (PDF – 2.7 MB)
- Webinar – It’s The New Year (PDF – .5 MB)
- PCC Day 2019 presentations (PDF – 5.3 MB)
- Webinar – Cyberattacks and How to Defend Against Them (PDF – 1.5 MB)
2017
- Mailers Hub – Price Change Overview (PDF – 1 MB)
- Mailer Scorecard (PDF – 1 MB)
2016
- Opening Session – Today and Tomorrow (PDF – 2.8 MB)
- Session 1 – IMb Full Service (PDF 9.2 MB)
- Session 2 – Presorted Standard Mail and Flats(PDF – 0.9 MB)
- Session 2 – Standard Mail Flats Fact Sheet (PDF – 0.5 MB)
- Session 3 – Nonprofit Standard Mail (PDF – 0.3 MB)
- Session 4 – Mailpiece Design Cookbook (PDF – 1.4 MB)
- Session 5 – Effective Direct Mail: Strategies in a Digital World
- Session 6 – Value of Print (PDF – 9.4 MB)
- Session 7 – Tangible ROI for Full Service (PDF – 0.9 MB)
- Session 8 – 2013 USPS Promotions (PDF – 1.4 MB)
- Session 9 – Navigating the Business Customer Gateway (PDF – 3.8 MB)
- Session 10 – Folding Self Mailer (FSM) Guidelines (PDF 2.2 MB)
- Session 10 – Folded Self Mailers Frequently Asked Questions (PDF 0.3 MB)
- Session 11 – Using Informed Visibility (PDF – 3.9 MB)
- Session 12 – Successful Practices to Achieve Operation Excellence(PDF – 0.9 MB)
- Baltimore PCC – Selling in an E-Commerce World (PDF – 4.2 MB)
2015
- USPS Mail Innovations Mailing Services – April 10, 2015 (PDF – 2 MB)
- Make Your Postage Work Harder For You! – Joel Webber (PDF – 2.2 MB)
- Cookbook for Mail Design (PDF – 3.9 MB)
- Postal Customer Council – Ronald A. Stroman, Deputy Postmaster General as of April 10, 2015 (PDF – 7.3 MB)
- Presort Standard Mail Non-Profit Application and Authorization to Mail (PDF – 2.2 MB)
- USPS Rethink Shipping (PDF – 451 KB)
- Embracing Change for Survival and Success
